Effective Date: 26 October 2024

At YeWebs ("we," "our," or "us"), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.yewebs.com), engage with our digital marketing and web development services, or interact with our communications.

By accessing our website or using our services, you consent to the data practices described in this policy.

1. Information We Collect
We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you.

Personal Identification Information: Name, email address, phone number, and company details provided when you fill out contact forms, book a meeting, or communicate with us via WhatsApp or email.

Technical & Usage Data: IP addresses, browser types, operating systems, and interaction data (such as clicks, pages visited, and time spent on our site) collected automatically through cookies and tracking technologies.

Client CRM & Campaign Data: Information you provide to us to execute web development, SEO, and marketing campaigns on your behalf, which may include access to your own business data and customer leads.

2. How We Use Your Information
We use the collected information strictly for business and operational purposes:

Service Delivery: To design, build, and maintain websites, manage SEO campaigns, and execute Meta/Google Ads strategies.

Communication: To respond to your inquiries, send administrative information, and provide customer support.

Marketing & Automated Nurturing: To send targeted B2B communications, newsletters, and promotional materials related to YeWebs services. We track email engagement (deliveries, opens, clicks) to optimize our messaging and improve your experience.

System Operations: To monitor the performance of our website, troubleshoot technical issues, and ensure the security of our platforms.

3. Third-Party Service Providers & Sub-Processors
We do not sell, rent, or trade your personal information. We share your data only with trusted third-party infrastructure providers necessary to operate our business securely and efficiently:
 

• WIX / WIX Studio: For website hosting and foundational web operations.

• Bubble.io: For custom CRM infrastructure, automated logic, and backend data processing.

• MailerSend: For transactional and marketing email delivery, including the tracking of email engagement metrics via API webhooks.

• Google & Meta: For advertising analytics, search engine optimization data, and conversion tracking.

• TidyCal: For scheduling and calendar management.

These providers are bound by strict confidentiality and data protection agreements and are only permitted to process your data according to our explicit instructions.

4. Data Security and Retention
We implement industry-standard security measures, including secure API connections and encrypted databases, to protect your personal information from unauthorized access, alteration, or disclosure.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Data Protection Rights
Depending on your jurisdiction, you have the right to:
 

• Access: Request a copy of the personal data we hold about you.

• Correction: Request that we correct any inaccurate or incomplete information.

• Erasure (Right to be Forgotten): Request the deletion of your personal data, subject to legal and contractual constraints.

• Opt-Out: Unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

6. Updates to This Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the "Effective Date."

7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Website: www.yewebs.com

Email: info@yewebs.com

WhatsApp: +60134520316